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Clinical Program Manager

Reports to: Executive Director, Clinical Programs

Department: Program Management | Location: Remote or Hybrid

Job Overview

The Clinical Program Manager is a high-impact, field-based role on Sovato's Clinical Programs team responsible for the activation and deployment of remote procedural programs at partner health systems. Reporting to the Executive Director, Clinical Programs, this person is the primary point of contact between Sovato and each partner institution from program launch through first clinical use.

The role requires managing complex, multi-stakeholder programs in clinical environments, driving timelines across organizations, and operating with a high degree of independence. The Clinical Program Manager works in direct partnership with the designated program manager at each health system, maintaining shared workplans and joint accountability on milestones.

Primary Responsibilities

Program Activation & Partner Engagement

Own preparation, execution, and post-session follow-up for all structured activation sessions (virtual and in-person) per assigned partner.
Serve as the primary operational counterpart to the health system program manager; maintain a shared action register with clear ownership, status, and escalation flags.
Ensure partner teams complete pre-session commitments on schedule; brief stakeholders in advance of every major milestone.

Technical Deployment & Site Readiness

Track all site infrastructure requirements (network, fiber, IT security review, facility readiness) per confirmed deployment site.
Manage the IT security review process from site confirmation through completion; coordinate between Sovato engineering, device partners, and health system IT.
Own the contract-to-first-procedure timeline per site; identify and escalate risks before they become blockers.

Clinical Champions, Evidence & Reporting

Confirm and maintain clinical champion relationships from program launch through go-live; support Sovato platform training; manage the clinician roster for each use case; attend and support confirmed cases.
Support team development at partner institutions; coordinate IRB pathway as applicable; track KPI milestones through Year 2.
Maintain partner status dashboards; deliver weekly written summaries to the Executive Director, Clinical Programs; own the risk log for each partner.

Qualifications

Required

Bachelor's degree; clinical, health administration, or life sciences field preferred.
8+ years in clinical program management, health system operations, or MedTech clinical roles.
Demonstrated experience managing multi-stakeholder programs in hospital or health system environments.
Background in procedural or technology-enabled clinical settings (surgical, interventional radiology, radiology, oncology, or equivalent).
Strong written and verbal communication skills; able to produce independent status reports, session summaries, and executive briefings.

Preferred

Experience with remote, telehealth, or digital platforms.
Background managing IDN or enterprise health system relationships.
Experience supporting clinical evidence generation, IRB coordination, or outcomes programs.
Prior experience embedded within or closely partnered with a health system operations team.

Physical Requirements

Ability to stand for extended periods in procedural settings.
Ability to travel by car and air (~35%).
Ability to lift to 25 lbs as required for equipment support.

Why Join Sovato?

Shape the future of surgery by enabling remote access to life-saving care.
Be part of a pioneering team at the intersection of healthcare and technology.
Competitive compensation and benefits package, including medical, dental, vision coverage, and travel opportunities.

Job Overview

Primary Responsibilities

Program Activation & Partner Engagement

Own preparation, execution, and post-session follow-up for all structured activation sessions (virtual and in-person) per assigned partner.
Serve as the primary operational counterpart to the health system program manager; maintain a shared action register with clear ownership, status, and escalation flags.
Ensure partner teams complete pre-session commitments on schedule; brief stakeholders in advance of every major milestone.

Technical Deployment & Site Readiness

Track all site infrastructure requirements (network, fiber, IT security review, facility readiness) per confirmed deployment site.
Manage the IT security review process from site confirmation through completion; coordinate between Sovato engineering, device partners, and health system IT.
Own the contract-to-first-procedure timeline per site; identify and escalate risks before they become blockers.

Clinical Champions, Evidence & Reporting

Confirm and maintain clinical champion relationships from program launch through go-live; support Sovato platform training; manage the clinician roster for each use case; attend and support confirmed cases.
Support team development at partner institutions; coordinate IRB pathway as applicable; track KPI milestones through Year 2.
Maintain partner status dashboards; deliver weekly written summaries to the Executive Director, Clinical Programs; own the risk log for each partner.

Qualifications

Required

Bachelor's degree; clinical, health administration, or life sciences field preferred.
8+ years in clinical program management, health system operations, or MedTech clinical roles.
Demonstrated experience managing multi-stakeholder programs in hospital or health system environments.
Background in procedural or technology-enabled clinical settings (surgical, interventional radiology, radiology, oncology, or equivalent).
Strong written and verbal communication skills; able to produce independent status reports, session summaries, and executive briefings.

Preferred

Experience with remote, telehealth, or digital platforms.
Background managing IDN or enterprise health system relationships.
Experience supporting clinical evidence generation, IRB coordination, or outcomes programs.
Prior experience embedded within or closely partnered with a health system operations team.

Physical Requirements

Ability to stand for extended periods in procedural settings.

Ability to travel by car and air (~35%).

Ability to lift to 25 lbs as required for equipment support.

Why Join Sovato?

Shape the future of surgery by enabling remote access to life-saving care.
Be part of a pioneering team at the intersection of healthcare and technology.
Competitive compensation and benefits package, including medical, dental, vision coverage, and travel opportunities.

Job Overview

As a Production Engineer at Sovato, you are the guardian of the hardware and infrastructure that makes remote surgery possible. This is a high-impact, hands-on role where you will design, implement, and optimize the assembly of our specialized network products.

You will manage the full lifecycle of our product portfolio—from initial inventory and kitting to complex configuration and field deployment. Based at our Goleta headquarters, you will work cross-functionally to ensure that every system leaving our facility is a masterpiece of reliability, precision, and clinical readiness.

Primary Responsibilities

Production & Site Development

Kit Solutions: Lead the configuration and testing of product kits designed for critical surgical environments.
Process Optimization: Design and refine production workflows to improve scalability, reduce errors, and ensure rapid deployment.
Validation & Testing: Execute rigorous testing and labeling protocols to verify that all hardware meets Sovato’s strict performance standards.
Lifecycle Logistics: Oversee inventory management and coordinate the secure delivery of systems to global customer sites.
Documentation: Author and maintain production artifacts, Work Instructions, and tracking logs to ensure a traceable and compliant equipment history.

Technical Support & Strategic Collaboration

High-Stakes Support: Provide empathetic, expert technical support for customers, ensuring any field issues are resolved with minimal downtime.
Cross-Functional Feedback: Collaborate with the NOC, Engineering, and Product teams to turn field data into product improvements.
Operational Excellence: Contribute to technical knowledge bases and playbooks to standardize our global deployment strategy.

Qualifications & Skills

Professional Background

Education: Bachelor’s degree in Engineering, Computer Science, or a related technical discipline.
Experience: 2+ years of production engineering experience, ideally within a regulated or high-reliability industry (e.g., MedTech, Aerospace, or Networking).

Technical

Network Infrastructure: Proficiency in network configuration, management, and troubleshooting.
Security Hardware: Hands-on experience with firewalls and security appliances (specifically FortiGate).
Process Mindset: A strong understanding of how to build repeatable, scalable production processes for hardware.

Professional Attributes

Meticulous Detail: A deep commitment to accuracy; in surgery, the "small things" are the big things.
Communication: Ability to distill complex networking concepts into clear instructions for diverse stakeholders.
Adaptability: A self-starter who thrives in a fast-paced startup environment and can work effectively with distributed teams.

Physical & Travel Requirements

Field Readiness: Ability to lift and install equipment (up to 50 lbs), climb ladders, and work in diverse field environments.
Mobility: Willingness to travel up to 25% for deployments and onsite support, including international travel.

Why Join Sovato?

Shape the future of surgery by enabling remote access to life-saving care.
Be part of a pioneering team at the intersection of healthcare and technology.
Competitive compensation and benefits package, including medical, dental, vision coverage, and travel opportunities.

Environmental Conditions
Sovato is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status. Because being on a Sovato product team requires visits to health care providers, some vaccinations may be required to fulfill your work here.

About Sovato
Sovato is a team of healthcare leaders, innovators, and clinicians passionate about shaping the future of surgery. We are fueled by a profound mission to create unprecedented access to high-quality surgical care, delivering scarce surgical resources to new markets and new patients—transcending the geographic boundaries that exist with surgery today.

Advancements in enabling technology, such as robotic surgical systems, virtual care, and the global telecommunication infrastructure, offer a unique moment in time to deliver remote robotic surgery. For patients, remote surgery creates ample access to the right surgeon, the right care and at an affordable price, driving consumer choice and decreasing the need for travel and delayed care. For healthcare systems and organizations, Sovato offers a novel solution to optimize clinical capacity, capture new surgical revenue, and create greater access to high-quality surgical care for all.

Remote surgery will forever change how surgery is received, delivered, and accessed. Our comprehensive solution brings together the people, systems, tools, and data in an integrated ecosystem––addressing the full scale of requirements to ensure a safe, scalable, and sustainable remote surgery program. The Sovato platform will manage every facet of the surgical journey from coordination, communication, connectivity, and system integrations when the patient is not in the same location as the surgeon––from the point of referral to surgery all the way through post-op care. Sovato offers a competitive benefit package including medical, dental and vision coverage and a 401k.